BoltzBot

Privacy policy

Last updated 11 November 2026. Applies to the BoltzBot Android app (cloud.boltzlabs.app) and the BoltzBot website at bot.boltzlabs.cloud, both run by BoltzLabs.

BoltzBot lets you chat with AI bots that carry out tasks on a private cloud computer. This policy explains what data that involves, what we do with it and how to delete it.

What we collect

  • Account information. The name and email address of your BoltzLabs account. You sign in to BoltzBot with a BoltzLabs API key, which we check with BoltzLabs when you use it.
  • Conversations. The messages you send, the bots' replies, and the tool activity shown in a chat. They are stored on our servers so your chats appear on every device.
  • Bots and settings. Custom bots you create (name, description, instructions), bot teams, chosen models and skills.
  • Your bot computer. Files you upload, files the bots create, and the state of the computer's web browser, including pages and any sign-in sessions you create when you take control of that browser. These stay on the computer until you delete them or your account.
  • Connected channels. If you connect BoltzBot to Telegram or Slack, we store the connection details you provide and process the messages sent through it.
  • Usage and billing. For each bot run we record the model, how long it ran and its cost. We keep your credit balance and payment records. Payments are processed by Razorpay; we do not receive your full card or bank details.
  • Technical information. IP address, request times, app version and error reports.

Your API key is kept so you stay signed in: on the website in a secure cookie that page scripts cannot read, and on your phone inside the app. Signing out removes it; revoking the key on the BoltzLabs dashboard stops it working everywhere. Files you download or share from the app are saved on your device.

How AI processing works

When you send a message, its text, the conversation so far and any files or web pages the bot needs are sent to the third-party AI model provider that runs the model you chose. They process it under their own terms. Bots also visit the websites and run the commands your task needs, from your bot computer.

Do not give bots passwords, payment details or other secrets you are not willing to send to an AI model provider. If a site needs you to sign in, take control of the browser and sign in yourself.

How we use your data

  • To sign you in and keep your account secure
  • To run your bots and save your conversations and files
  • To charge for usage and show you what you spent
  • To fix problems and prevent abuse

We do not sell your data. We do not share it with advertisers or data brokers. We do not use your conversations or files to train AI models.

Who we share it with

  • AI model providers, to answer your messages
  • Our cloud hosting and storage providers, to run your bot computer and store data
  • Razorpay, to process payments
  • Telegram or Slack, only if you connect them to BoltzBot
  • Authorities, when the law requires it

How long we keep it

We keep your account data, conversations, bots and computer files for as long as your account exists. An idle bot computer is paused and its files are stored until you use it again. Server logs are kept for a limited time and then deleted. Billing records are kept for as long as the law requires.

Deleting your data

You can delete single chats and custom bots in the app. To delete your whole account and its data, follow the steps on the delete account page. We complete deletion within 30 days. Data already sent to AI model providers is subject to their own retention.

Security

Traffic between the app and our servers is encrypted with HTTPS. API keys are stored hashed by BoltzLabs. Each bot computer is isolated from other users' computers. No system is perfectly secure.

Children

BoltzBot is not meant for children under 13, and we do not knowingly collect their data.

Your rights

You can ask for a copy of your data, or ask us to correct or delete it, by emailing [email protected].

Changes

If we change this policy we will update this page and the date at the top. We will tell you in the app about important changes.

Contact

BoltzLabs — [email protected]